Shipping
Upon receiving your order, we will begin processing it which takes on average 1-2 business days. Your product will then be shipped out, and a tracking number will be available at your account. Shipping takes 4-7 business days. Shipping is made via UPS/DHL/EMS.
What is your return/exchange policy?
We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. Unwashed, unworn, unused or defective merchandise may be returned within 21 days after purchase for an exchange or refund. Merchandise received after 21 days will be subject to a 15% restocking charge. Merchandise received after 21 days will only be accepted at our discretion for a store credit. PLEASE NOTE: No returns or exchanges will be accepted on Swimwear or Intimates. All footwear must be returned with orginal packaging in orginal condition.
We will only refund shipping charges if we sent the wrong item or the item sent was defective. If you are making an exchange because you would like a different size, style or color, you will be charged for shipping on your exchange. The return/exchange value is determined by the last retail price of the item.
Please note: We do not accept returns on products that were not purchased via this website.
Please use the most economical shipping method for your return. Due to security constraints, we cannot reimburse you for an amount greater than your purchase amount.
